Cancellation Policy
In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:
45 days prior to arrival: 10% of the Tour / service cost
30 days prior to arrival: 25% of the Tour / service cost
20 days prior to arrival: 50% of the Tour / service cost
Within 20 days prior to arrival OR No Show: No Refund
Note: Written cancellation will accept on all working days, except Sunday, Any cancellation sent on Sunday’s will be considered on next working day (Monday).
For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility to refund.
For the X-mas and new year period from 20 Dec to 05 Jan the payment is non-refundable.
In case you cancel the trip after commencement, NO REFUND SHALL BE MADE.
Payment Policy
To confirm the tour / services, we would need minimum 50% of the tour cost in advance (IMPS / NEFT / RTGS / WIRE TRANSFER / UPI PAYMENT) in our account. Balance amount must be paid before 30 days of tour commencement date.
Other Terms
Personal, Medical, and accidental insurance is not covered in our tour. Travelers should purchase insurance cover on their own.
We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. travelers are advised to seek such insurance arrangements on their own.
In case of vehicle breakdown, local transport will be hired and arranged by us; which might be of lower category than the vehicle your are treveling in. Vehicle can be changed in Dehradun, Haridwar, and Haldwani cities only.
All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants’ safety, comfort & general well being.
In case of any dispute/s, courts in the city of Dehradun (Capital of State of Uttarakhand, India) shall only have jurisdiction.
